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SuperCarer Program

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The SuperCarer Aged Care Training Program

Key 2 Learning’s SuperCarer Aged Care Training Program was created based on in-depth consultation with industry experts, and recommendations of the Royal Commission into Aged Care. The program includes the CHC33015 Certificate III in Individual Support and essential skills such as dementia care, palliative care, assistance to clients with medication, leisure, health, and leadership skills. Students undergo work placement at leading aged care organisations, learning best practices from some of the most well-experienced professionals in the field as part of their on-the-job training, which are essential in developing sound communication skills, soft skills, resident care management skills, and other practical skills. Students will then be assessed for employment suitability as part of their work placement.

The entire program is intended for new staff entering the industry but is also essential for the experienced ones especially in the areas of dementia and palliative care as a way of upskilling. Key 2 Learning also provides Recognised Prior Learning (RPL) for staff wishing to have their work skills assessed and accredited.

Aged care providers who wish to employ students undertaking the program are guaranteed that they are professionally trained, carrying with them the best practices in the process and procedures accompanying the profession. Key 2 Learning can also assist aged care providers in training its workforce further to improve work motivation and gain professional development.

Approved by NSW Smart and Skilled and ACT Skills Canberra, Key 2 Learning can also assist aged care providers in seeking government assistance to subsidise the training of their staff. Key 2 Learning can also assist with traineeships under the Boosting Apprenticeship Commencement (BAC) program.

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The Key 2 Learning SuperCarer Training Program incorporates:

  • CHC33015 Certificate III in Individual Support (Ageing Support)
  • CHCSS00095 Dementia Support – Service Delivery Skill Set
  • CHCSS00105 Palliative Approach Skill Set
  • CHCSS00070 Assist Clients with Medication Skill Set
  • CHCSS00080 Induction to Leisure and Health Skill Set
  • CHCSS00082 Lead and Mentor Skill Set
  • Work Placement – 120 hours – Certificate III Individual Support
  • Work Placement – additional 120 hours – supervised training incorporating soft skills, communication skills, resident interaction, coaching, best-practice process and procedures in aged care
  • Student employment suitability assessment

Today vs. Tomorrow

Aged Care Workforce

Today

  • Semi-professional work force – varying levels of vocational education training in the work force.
  • Vocational education training only providing basic training and not meeting industry needs. Limited on-the-job supervised training.
  • Limited or no employee suitability employment assessment.
  • Limited or no career planning.
  • High levels of casualisation in the work force.
  • High levels of staff attrition rates (over 25%).
  • Low remuneration and low industry image.

Tomorrow

  • Professional work force – licensed occupation.
  • Highly trained staff with substantial supervised on-the-job training.
  • Defined career pathways.
  • Improved staff employment selection process.
  • Higher levels of remuneration.
  • Lower staff attrition rates (aim 15%).
  • Well regarded industry.

The SuperCarer Aged Care Training Program

How It Works

The delivery of the program is as follows:

The delivery of the SuperCarer Aged Care Training Program has been designed to ensure students are suitable for the role and can apply for employment opportunities prior to the completion of the program.

1

Induction

Students will undertake an induction process to ensure suitability for the role. The process will include a presentation by the Aged Care Workplacement Facilitator on the role and responsibilities of an aged care worker. Students will also visit an aged care facility and meet with staff and residents. Moreover, they will also undertake a Language, Literacy and Numeracy (LLN) test and a general course induction.

2

Training

The training will be conducted over the duration of the program and will incorporate the CHC33015 Certificate III in Individual Support and essential Skill Sets. The training will be provided by Key 2 Learning experienced trainers and assessors.

3

Work placement

The work placement will be provided by Work Placement Facilitators, a leading aged care provider like RFBI, participating in the program for the work placement and on-the-job training of students. The work placement will incorporate the standard requirements of the Certificate and Skill Sets qualifications, in addition to other on-the-job training covering communication and soft skill training, interaction with residents, coaching, and other practical skills. Students will be taught best-practices in the sector and will be evaluated at the completion of the work placement to ensure that they are suitable for employment. Students will undertake work placement during the second and the sixth month of their program.

4

Employers

Prospective aged care providers interested in employing students participating in the program can reach out to Key 2 Learning and the Work Placement Facilitator to discuss contextualising the SuperCarer program within their specific processes and procedures. Prospective employers can also choose to become a Work Placement Facilitator.

Key 2 Learning SuperCarer Program

Timeline 7 months

Induction

  • Student Enrolment
  • Presentation by Aged Care Facilitator – the role of an aged care worker
  • Visit to Aged Care facility
  • LLN Evaluation
  • Course Induction
Month 1 Month 2

Training

  • Certificate III Individual Support -Basic skills
  • First Aid
  • Induction to Leisure and Health

Work placement phase 1 (2 weeks)

  • Application of learning in Months 1-2
  • Familiarisation with aged care tasks and responsibilities
  • Communication and soft skills training
  • Student evaluation and suitability for employment
Month 3 Month 4 Month 5

Training

  • Certificate III Individual Support –Full Qualification
  • Assist Clients with Medication
  • Palliative Care
  • Dementia Care
  • Lead and Mentor

Work placement phase 2 (2 weeks)

  • Application of learning in Months 3-5
  • Student supervision
  • Communication and soft skills training
  • Resident care Training
  • Student evaluation and suitability for employment
Month 6 Month 7

Employer

  • Liaison with Aged Care Facilitator
  • Employer specific training
  • Interviews with students
  • Job offer subject to completion of program
  • Career pathway identification

Key 2 Learning SuperCarer Training Program

Career Pathways

2
Years
Opportunity for graduating students to undertake further vocational training in Diploma of Nursing, Diploma of Leadership and Management or Diploma of Community Services and/or pursue University studies in related fields
12
Months
Opportunity for graduating students to continue career development training by undertaking further specialisation skill sets such as High Support and Complex Care, Risk Management, Quality Management, etc
7
Months
Final student work placement and on-the-job-training with Aged Care Work Placement Facilitator. Opportunity for graduating students to be employed by participating aged care employers. Establish career planning for graduating students
2
Months
Student first work placemen with Aged Care Work Placement Facilitator – opportunity for students to apply learning and determine suitability for the industry. Opportunity for students to approach employers for employment opportunities while undertaking the program

The SuperCarer Aged Care Training Program

Benefits to Employers

Aged Care Workforce Solutions for Employers

There are significant benefits to aged care providers that wish to participate in the SuperCarer program, either for the recruitment of new staff, or for the upskilling of existing staff.

1

New Employees

Employment of new staff that have undertaken the SuperCarer Training Program.

  • Highly trained and work ready new employees.
  • Work placement can be done at employer premises if preferred.
  • Minimal to no cost to the employer (subject to NSW Smart and Skilled and ACT Skills Canberra subsidised funding).
  • Ensure all staff have Certificate III in Individual Support. Staff can apply for recognition of prior learning (RPL) for skills gained in the workforce.

2

Upskill Existing Workforce

Upskilling your existing workforce by undertaking new Skills and accredited qualifications.

  • Upskill staff in selected Skill Sets identified in the SuperCarer Training Program.
  • Minimal or no cost to the employer (subject to NSW Smart and Skilled and ACT Skills Canberra subsidised funding).

3

Establish Career Paths for Existing Workforce

Establish a career path for existing staff into management, community services or nursing roles.

  • Establish career path for existing staff into Diploma qualifications in leadership and management, community services or nursing.
  • Minimal or no cost to the employer (subject to NSW Smart and Skilled and ACT Skills Canberra subsidised funding).
  • University pathways into Bachelor degree qualifications upon completion of Diploma qualifications with 1 year credit.

Key 2 Learning SuperCarer Training Program – Next Steps for Employers

1

Contact Key 2 Learning

2

Identification of work force needs

Key 2 Learning will liaise with employers to identify specific work force needs - new employees and/or the upskilling of the existing workforce.

3

Funding Application

Key 2 Learning will liaise with NSW Smart and Skilled and ACT Skills Canberra to seek funding for the SuperCarer program or for specific Skill Sets.

4

Implementation of Training Program

Key 2 Learning will liaise with employers regarding implementation of training program.

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